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Privacy Policy for Burch Oil & Propane

Effective Date: July 15, 2026

Introduction

Burch Oil and Burch Propane (collectively referred to as “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us in any other way.

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Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, address, email address, phone number, payment information, and any other information you provide to us.
  • Service Information: Information related to the products and services you purchase, such as delivery addresses, service history, and customer preferences.
  • Usage Data: Information on how you interact with our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To process orders, deliver products and services, and provide customer support.
  • Billing and Payment: To process payments and manage your account.
  • Communication: To send you service-related notifications, updates, and promotional offers (if you have opted in).
  • Improvement of Services: To analyze usage patterns and improve our services and website functionality.
  • Compliance: To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and customer support.
  • Legal Compliance: We may disclose your information to comply with legal requirements, such as responding to subpoenas or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no data transmission or storage system can be guaranteed to be 100% secure.

Maryland Privacy Law Considerations

  • Personal Information Protection Act (PIPA): We implement and maintain reasonable security procedures and practices to protect your personal information from unauthorized access, destruction, use, modification, or disclosure.
  • Data Breach Notification: If a data breach compromises your personal information, we will promptly notify affected individuals in accordance with Maryland’s PIPA, providing specific details about the breach and the information involved.

Virginia Privacy Law Considerations

  • Virginia Consumer Data Protection Act (VCDPA): If you are a Virginia resident, you have several rights regarding your personal data, including the right to access, correct, delete, and obtain a copy of your personal data.
  • Data Processing and Sharing: We are transparent about how your personal data is processed and shared. You have the right to opt out of the processing of your personal data for purposes such as targeted advertising or the sale of personal data.
  • Sensitive Data: If we collect sensitive personal information, such as financial information, health data, or precise geolocation, we will obtain your explicit consent before processing this data.

Your Choices

  • Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that even if you opt out, we may still send you non-promotional communications related to your account or services.
  • Access and Correction: You have the right to access and correct your personal information. Please contact us if you wish to review or update your information.

Cookies And Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and provide targeted advertising. You can control the use of cookies through your browser settings.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.

Consumer Rights Requests

If you are a resident of Maryland or Virginia, you can exercise your rights under the applicable privacy laws, such as requesting access to your data, correction, deletion, or opting out of data processing. To make such a request, please contact us using the information below. We will respond to your request within the timeframes required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Burch Oil & Burch Propane
  • Address: 24660 Three Notch Rd, Hollywood, MD 20636
  • Phone: 301-904-8543
  • Email: info@burchoil.com

Our Service Area

Proudly Serving Our Community Since 1928

Families and businesses from Delaware and D.C., Maryland and Virginia and everywhere in between trust us with heating oil, propane, HVAC and fuel needs. Whether you’ve been our customer for five months or five generations, you still receive the same down-to-Earth customer care and expert advice you need to make the best decision for your homes, properties and equipment.

See Our Service Area
service area map for Burch Oil & Propane showing where they serve customers in Southenr Maryland with propane, heating oil, HVAC and fuel solutions.

Burch technician shaking hands with customer after discussing their HVAC, propane and heating oil needs.

Partner With Us

Join generations of satisfied customers who trust Burch for dependable service, local care and year-round comfort.

Become A Customer

Customer Login

Log in to your account for easy access to payments, service history and scheduling, all in one convenient place. and easily below.

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  • Burch service technician inspecting an AC condenser

    I had yearly service on my furnace and AC units. I've been a customer for over 25 years and have always been pleased with them!

    Brian W.

  • Burch employee answering office phone

    We've been loyal customers of Burchoil for nearly 50 years. The personnel, office staff and techs are professional, knowledgeable and courteous.

    Cynthia K.

  • Burch employee finds tools in the work truck

    I am very particular about how things are done. I was extremely satisfied with the crew and work! A job well done for sure!!!

    Howard A.

  • Burch employee explaining tank to customer

    One of the most honest and helpful companies I’ve dealt with. They are excellent and professional. Wish every company I dealt with was like them.

    Matt H.

  • employee working on fireplace and smiling

    Excellent Gas Fireplace service. Needed a new blower fan. Burch scheduled within a few days and the work was completed quickly and perfectly. Highly recommend Burch Oil.

    Mark K.

Have Questions?

Let’s Chat!

Call or message us. Our local team is ready to lend a hand whenever and however you need it.

Give Us A Call!

301.373.3829
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